Home Maintenance & Warranty Guide

Cabinets and Countertops

Cabinets and countertops are warranted by Broadview Homes against defective materials and labor for 1 year. After the first year your cabinets are backed by an Original Consumer Limited Lifetime Warranty through Kitchen Craft of Canada. For more information please visit their website at: https://www.kitchencraft.com/get-started/love-your-space/warranty

Cabinets

Broadview warranty does not cover the following cabinet concerns:

• Cabinet finish has faded. It is the nature of manufactured wood products to fade somewhat over time.
• Cabinet and vanity door or drawer adjustments after the first year. Adjustments are required after periods of settlement, and settlement is not within the builder or manufacturer’s control.
• Countertop and cabinet separation from exterior walls. Fluctuations in outside temperatures cause the exterior walls to contract and expand. This is normal, and walls should eventually move back to fill the gap on their own.
• Damages not noted prior to possession, e.g. cabinet chips, scratches, etc.

Granite Countertops

Granite countertops are a porous natural stone that hold up well against abrasions, stains and extreme heat. However, despite its durable properties, we still recommend the following care and maintenance because resulting damages are not warranted:

• Although granite is extremely heat resistant, manufacturers still recommend the use of trivets or hot pads to avoid potential damage by prolonged or sudden heat.
• Do not let liquid sit on the countertop for an extended period as it may cause staining. Wipe away spills as soon as possible and clean with mild soap and water.
• Never use abrasive cleaning pads or chemicals and cleaners not approved for use on stone surfaces.
• If standing water darkens the countertop, or if water no longer beads on the surface, your countertop may need to be re-sealed. This is a part of regular homeowner maintenance.

Laminate Countertops

Laminate countertops are fabricated of high-pressure laminate coverings over particleboard or plywood. Although laminate is a durable finish, we still recommend the following care and maintenance because resulting damages are not warranted:

• Keep the area around sinks and countertop joints dry. Water and steam can seep beneath the sink or joints in to the particleboard of the countertop causing it to swell.
• Never place pots or dishes from the oven or burner directly on laminate surfaces. This can cause them to burn, crack or blister.
• Place protective pads under coffee pots, electric frying pans, slow cookers, etc. because the steam from these appliances can damage the counter top.

Marble Countertops

Marble countertops are a beautiful and durable stone, but are softer and more porous than granite. They are composed of calcium carbonate making them susceptible to scratching, pitting, cracks, stains, and even dulling of the shine. We recommend the following care and maintenance against damages that are not warranted:

• Only used cleaning solutions approved for marble surfaces. Abrasive or acidic cleaners, especially drain cleaners, can scratch, stain and dull the surface.
• The manufacturer recommends periodically cleaning with Gel-Gloss, a wax made specifically for cultured marble stone to help protect the finish.
• Clean up spills immediately. Leaving acidic substances like wine, toiletry products and cleaning solutions on marble surfaces can cause it to scratch, stain or dull.
• Always use trivets or hot pads to prevent scratches or scorching.
• Minor surface scratches can be buffed out with polishing compound.

Quartz Countertops

Quartz countertops are a non-porous, highly scratch and impact resistant stone surface made from bonding agents and up to 93% pure, natural quartz. Quartz countertops do not require sealing, conditioning or polishing and are more resistant against stains, chips and cracks than granite.

However, we still recommend the following care and maintenance because resulting damages are not warranted:

• Manufacturers recommend the use of trivets or hot pads, to avoid potential damage by prolonged or sudden heat.
• Do not let liquid sit on the countertop for an extended period as it may cause staining. Wipe away spills as soon as possible and clean with mild soap and water.
• Never use abrasive cleaning pads or chemicals and cleaners not approved for use on stone surfaces.